Shipping policy

pre-order information

this release is available through pre-order only.

production begins once the pre-order phase has closed. all pieces will be produced and dispatched afterward. shipping times begin from the date of dispatch, not from the date of purchase.

shipping

orders will be dispatched in the order they were received once production is complete.

future releases may be available for direct shipping without a pre-order phase.

shipping times

international delivery usually takes 5–14 business days after dispatch.

delivery times may vary depending on the destination, customs processing and local postal services.

customs + duties

international orders may be subject to customs fees, taxes or import duties. any additional charges are the responsibility of the customer and may vary by country.

for further information, contact one1zero0 support.